Lighting

Most buildings require artificial lighting to some extent, and it's crucial to ensure that the lighting provided is of good quality and tailored to the specific tasks and occupancy of the building.

​This page will explore everything you need to know about Lighting to better understand whether it's an energy saving measure that could work for your organisation. Scroll to learn more, or click the button below to download the guide in PDF format. 

When assessing the lighting needs of your building, first consider who is using the space and what activities are being carried out within it. Our requirement for lighting varies depending on the tasks being performed. For instance, if your space accommodates customers or visitors, it's likely you'll want to create a well-lit, inviting atmosphere. Whereas walking down a corridor is a relatively simple visual task and doesn’t require as much light. In an office environment, the amount of light needed to view a computer screen differs from that needed to read a printed report.

It’s also important to understand the occupancy patterns of the space and when lighting is required. Is the building only occupied during typical office hours? Is a particular room only in use for a few hours each day? Are people constantly entering and leaving the room within a short period? Both the bulbs themselves, and their control, play significant roles in the building’s lighting energy use.

Designing an efficient lighting system

Once you know how the building is used, you can then review whether there are any improvements that could be made to reduce your lighting bill. Reviewing your bulb choices can be a useful first step. LEDs are the most common energy efficient bulb on offer. 

What is an LED?

Light emitting diodes, or LEDs, are efficient, turn on instantly at full brightness, and are available to fit almost every light fitting in a building. An LED works by producing light from the electricity flowing through the bulb.

Select the right lumen value

With traditional bulbs, we used watts to determine the brightness of a bulb, but watts measure power consumption rather than brightness. Energy-efficient bulbs use fewer watts, so it is best to look at lumen output to determine how bright it’s going to be.

This table compares the wattage of traditional bulbs and approximate equivalent lumen values of LEDs.

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Traditional bulbs versus LED Bulbs

Select the right colour

Low energy light bulbs imitate traditional light bulbs, so if you prefer a particular colour, there should be a close match with the new energy-efficient lighting.
‘Soft white’ or ‘warm white’ bulbs provide a cosy glow that is best for general lighting, while ‘cool white’ or ‘pure white’ are ideal for focussing on tasks, or any area that requires clear vision.

The colour rendering index (CRI) of a bulb shows you how well a bulb will illuminate a chosen colour. Two bulbs can have the same colour, but the bulb with a higher CRI will show colours more accurately than the other.

The bulb’s packaging will indicate the CRI alongside the lumen value. A CRI of 80 or more is appropriate for many tasks.

What are the benefits of upgrading to LED?

If there are any incandescent or halogen bulbs in your building, upgrading them to LED can reduce your electricity consumption and your electricity bill. In addition: 

•    They last longer than conventional light bulbs reducing replacement costs. 
•    LEDs produce very little waste heat compared to conventional sources, reducing the need for additional cooling on warm days.

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Lighting
Indicative costs and savings

Potential savings switching traditional or halogen bulbs for LEDs

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Switching incandescent bulbs to LEDs
Fluorescent lighting

Many office and work environments are lit by fluorescent tubes.  These vary in efficiency, with modern thin tubes (T5s) being the most efficient and the older, thicker tubes being the least efficient. All fluorescent tubes are more efficient than traditional incandescent bulbs, but even the most efficient tubes are not as efficient LEDs. Compact fluorescent bulbs – designed to fit into domestic style fittings – are not quite as efficient as the best straight tubes.

Modern fluorescent tubes are often fitted in mounts with a reflector to direct more light in the desired direction, and this will improve overall system efficiency. Some also have diffusers over the bulbs, which can improve the look and feel but will tend to reduce efficiency, especially if the diffuser isn’t kept clean.

Replacing a fluorescent lighting system with an LED lighting arrangement can be relatively expensive as you will often need to change the fittings, not just the tubes.

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Fluorescent lighting in an office
Controlling lighting

Understanding when and how each area of the building is used will help determine the type of controls needed.

For instance, spaces with varying occupancy throughout the day may benefit from occupancy sensors that automatically adjust lighting levels based on movement detection, reducing energy waste during periods of low activity.

You should also consider the flexibility and ease of use of the lighting controls, especially if you need other people to interact with them. Intuitive controls allow occupants to adjust lighting according to their preferences and tasks.

Advanced controls like daylight sensors can optimise energy savings by automatically dimming or switching off artificial lights in response to available natural light, further reducing energy consumption while maintaining comfortable lighting levels.

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Lighting controls
What else can I do to reduce my lighting bill?

•    Use natural daylight as much as possible. 
•    Always turn lights off when leaving a room. The quickest way to start saving is just remembering to turn lights off when you don’t need them. 
•    Arrange light switches so it is easy to turn them off, for example, place switches for rooms at the door.
•    Label light switches that can be turned off by all staff, especially in infrequently occupied areas such as meeting rooms, storerooms and bathrooms, and in rooms with multiple switches in one place.
•    Use sensors or timers on external lights, so they are only on when they need to be.
•    Consider using transparent shades or fittings, as a dark lampshade can absorb some of the light a bulb emits.
•    Ensure that you regularly clean any lamp shades or fittings to increase the impact of the light.
•    Make sure furniture is not blocking light sources. 
•    Consider installing lighting controls such as movement sensors or time clocks to ensure that the right light is provided in the right place and at the right time and that you reduce electricity use. According to the Carbon Trust, lighting controls can make huge reductions in energy use, usually between 30% and 50% in a typical office environment. 

Can I do this myself?

Yes! Switching out existing halogen or incandescent bulbs to LEDs is something that you can do by yourself, unless there are difficulties in access or fittings need changing as well. 

For bigger jobs though, such as switching from tube lighting to LEDs or installing lighting controls, you will need to talk to an electrician who will assess your needs and evaluate your building before proposing which system could be right for you. Click here to learn more about this. (link to installers section)
 

Lighting in Action
Elgin Tennis Club

Elgin Tennis Club installed modern, energy-saving floodlights at its Cooper Park site after receiving £18,000 from the Scottish Government’s interest-free SME loan with cashback. The site had 18 500w and 750w lights that were used between 350 and 400 hours each year. Only 11 LED improved the experience for players and provided savings to the 150-member club of around £1,000 a year.

Inch Park Community Sports Club

Inch Park Community Sports Club received £8,280 to install solar PV and upgrade its lighting units to LED lighting throughout. The aim of the project was to lower energy use and running costs of the facility so that it could offer reduced hire rates for community groups. Lessons learned include ensuring that contractors and suppliers are aware of, and agree to work to, significant dates including start and completion dates and ideally have these written into the contract.

Nairn Community and Arts Centre

Nairn Community and Arts Centre in Moray upgraded the building’s internal and external lighting, including the theatre’s lighting grid, to energy efficient LEDs expected to reduce the centre’s electricity usage by 75%.

Conventional Heating

In this section, we will talk about condensing boilers, electric heating and how to improve your central heating systems. 

​This page will explore everything you need to know about Conventional Heating to better understand whether it's an energy saving measure that could work for your organisation. Scroll to learn more, or click the button below to download the full guide in PDF format. 

Gas Boilers

Many buildings are heated by one or more gas boilers, often distributing heat throughout the building via a system of radiators much like a domestic central heating system. Some may use other distribution systems such as warm air distribution, usually as part of a ventilation system (which may also include cooling), or underfloor heating.

Smaller buildings may have a single package boiler, essentially a domestic boiler, where the burner, heat exchanger, flue and other elements are all supplied as a single unit or package. Larger buildings may have a bank of multiple package boilers, or they may have one or more commercial boilers, where the boiler itself, the burner, the flue, and the condensing economiser are all supplied as separate elements and fitted together on site.

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Conventional heating boiler
Hot water supply

If you have a gas boiler for heating then this will often also be providing hot water for taps, showers etc. Generally, the hot water will come from a separate hot water cylinder that is heated by a coil heat exchanger fed from the boiler. If you have a package boiler then this could sometimes be a combination boiler, or combi, in which case the hot water will come straight from the boiler as and when required, with no need for a hot water cylinder.

If you do have a hot water cylinder, then it is important that this is well insulated to avoid wasting energy as the water cools down. Insulation jackets can be applied to existing hot water tanks but often the best performance will be achieved by fitting a new pre-insulated tank. If a tank already has some insulation, then you could still save more by adding further insulation. We recommend at least 80mm of fibreglass insulation jacket or 50mm of pre-sprayed polyurethane foam.

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Conventional heating boiler
Oil and Liquefied Petroleum Gas (LPG) boilers

Oil and LPG boilers operate in the same way as gas boilers, with a similar set of options. The main differences are that the fuel needs to be stored on site, with deliveries arranged when necessary, and the fuel is typically more expensive than gas. Oil is also a significantly higher carbon fuel than mains gas and so leads to a higher carbon footprint than an equivalent gas heating system. 

Oil and LPG boilers are generally only found in buildings where there is no nearby mains gas supply.

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Woman adjusting oil boiler
Electric boilers

These are not common in the UK due to the big price difference between electricity and other heating fuels. Where they do exist, the hot water produced by the boiler is usually stored in an accumulator tank – a large hot water cylinder used for space heating rather than for hot water supply. This means the boiler can be operated with a variable electricity tariff, heating the accumulator during cheaper off-peak times of day.

This will help to keep operating costs down but is unlikely to make this an attractive option for space heating.

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Electric boiler
Direct electric heating

There are a number of technologies that use electricity to heat a room directly, either by heating the air in the room or by radiating energy into the room, or a mixture of both. These include... 

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Direct electric heating
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Heating ventilation and air conditioning on roof
Heating, ventilation and air conditioning (HVAC)

Many office buildings have a single HVAC system which provides all the ventilation, space heating and cooling needs. Air is distributed throughout the building usually in large metal ducting suspended from the ceiling or concealed within it.

The air is heated centrally, often by a commercial gas boiler, but other technologies are also common. If cooling is included then there will be a chiller unit, which is a heat pump extracting heat from the ventilation air and expelling that heat to the outside air. Most heat pumps are reversible which means the same unit could be used to provide heating in the winter as well as cooling in the summer - learn more about heat pumps.

Improvements to heating systems

Given the range of possible heating technologies, it is difficult to generalise about potential energy improvements. Most technologies will have more efficient and less efficient models, but it is important to consider all the technical options, including switching to a different fuel, when considering whether to invest in new equipment. 

It is also important to consider changes to your heating control strategy to ensure you only heat the spaces you need to heat, to the level you need to the heat them, and at the times you need to heat them. This can range from providing clear instructions to staff about how to use the heating where they work, to investing in new heating controls or even a Building Energy Management System to optimise use of whatever heating system you have. 
 

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Hand adjusting a heat temperature gauge
Indicative costs and savings

Costs for installing new systems vary with size and complexity, as well as with technology. A replacement package gas boiler, where no additional pipework or modifications are required, will cost around £3,500. Larger commercial boilers will cost more, depending on size, complexity and whether all the elements of the system need to be replaced.

Controls for a heating system start at around £350 for a programmer unit for a single heating zone.

Modern high heat retention storage heaters cost around £900 per heater, and fixed standard electric heaters around £400 per heater, including installation.
You will need to get multiple quotes for any heating system upgrade you are considering to get a bespoke cost for your situation. 

You should also ask your installers to estimate likely running costs for any systems they are proposing. While every installer has an incentive to make their proposed solution appear attractive, comparing one supplier’s estimate with another can help to guide you on which options are likely to save you the most in running costs.

How long does it take to install a commercial boiler?

A new commercial boiler can take a few days to be installed. This will depend on the size of the system, how big your building is, the number of radiators and how many installers will handle the job. 

Disruption during the installation

If you are thinking of having a new system installed, then the summer months are usually the best time to have it installed because it’s when you rely on your boiler the least.

During the fitting of pipework and radiations, the whole property will need to be accessed and you will have no access to heating or hot water.

Can I do this by myself?

Conventional heating technologies are not systems that you can install by yourself. You will need to talk to an installer who will assess your needs and evaluate your building before proposing which system could be right for you. Click here to learn more about this.

Conventional Heating in Action
University College London

University College London has replaced boilers with more efficient models and connected its room booking system with the heating control system to ensure rooms are only heated when they are in use.

Solar thermal

Solar water heating systems, or solar thermal systems, use energy from the sun to warm water for storage in a hot water cylinder or thermal store. Because the amount of available solar energy varies throughout the year, a solar water heating system won’t provide 100% of the hot water required throughout the year.

A separate system, usually your existing boiler or other water heating system, is used to make up the difference.

​This page will explore everything you need to know about Solar thermal to better understand whether it's an energy saving measure that could work for your organisation. Scroll to learn more, or click the button below to download the guide in PDF format. 

How do solar hot water heating systems work?

Solar water heating systems use panels or tubes, called solar collectors, to gather solar energy. The solar collectors convert the energy in sunlight into heat, which is transferred to liquid made up of water and glycol. This liquid is pumped round a circuit, which passes through the hot water cylinder.

There are three types of solar water heating collectors:

1.    Evacuated tubes – a bank of glass tubes mounted on the roof tiles. 
2.    Flat plate collectors – fixed on the roof tiles or integrated into the roof.
3.    Low temperature collectors such as solar matting – often fitted directly on the ground to provide heat for swimming pools.

What are the benefits of solar water heating?

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Benefits of solar water heating

Is solar water heating right for your building?

To tell if solar water heating is right for you, there are a few key questions to consider:

Do you have a sunny place to put solar panels?

Solar hot water collectors are typically placed on south facing roofs, or somewhere between east to west (but not north facing). 

Panels can be mounted on a frame on the ground or on a flat roof, though this will increase the cost. Solar water heating collectors can benefit from being mounted at a steeper angle than solar PV panels because they often over-produce in summer so can be optimised for winter performance without sacrificing annual output. This means they can be attached to walls rather than roofs, though usually on a frame to tilt them upwards slightly. 

The amount of space you need depends on the amount of hot water you use. For a domestic scale system you might need around five square metres that receive direct sunlight for the main part of the day.

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Solar panels on south facing roof

 

Do you have space for a larger hot water cylinder?

Energy is transferred from the sun to the water-glycol fluid used to heat water stored in a hot water cylinder. Inside the hot water cylinder, a base coil is connected to the solar collectors.

Typically for small installations, one cylinder is used, with either an immersion heater or another coil connected to your boiler, near the top of the cylinder.  

This top immersion heater or coil will heat the water to a higher temperature when needed. If a dedicated solar hot water cylinder is not already installed, then you will usually need to replace the existing cylinder.

Instead of a single hot water cylinder with two coils, some installations use a dedicated cylinder with a solar heating coil in addition to the existing cylinder.

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Solar thermal close up including image of storage battery
Is your current boiler compatible with solar water heating? Will you need planning permission?

Conventional boilers and hot water cylinder systems are often compatible with solar water heating. However, if you have a combi boiler, this will mean a solar hot water cylinder must be added to the system, so you’ll need to consider where this might be located in your building.

Most small-scale solar water heating systems do not require planning permission. However, exceptions apply, and you should check with your local planning office.

If your building is a listed building, or in a conservation area or national park, you may have more restrictions.

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Conventional heating boiler
How can your organisation make the most of solar water heating?

There are a few things you need to consider to get the most out of your solar water heating system. 

It’s important to make sure that your back-up heating system is set up to come on at the right time. Before you installed the solar panels, your boiler or immersion heater was probably set to give you a full tank of hot water in the morning.

If you leave it like this, your system will always start the day with a hot tank and there’ll be no water for the solar panels to heat during the day.

Your installer should advise you on how to set your hot water controls to get the most out of your new system, whatever time of day you use hot water.

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Man adjusting water system settings
Indicative costs and savings
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Solar thermal - image of panel with storage container on roof
Installation costs

The cost of installing a typical domestic-scale solar water heating system is around £6,000. Costs will depend on the type of solar water heating collectors you will choose, as well as the size of the system. While larger systems are more expensive the cost is unlikely to increase proportionately – a system that is twice the size may not cost twice as much.

Retrofitting can be more expensive due to the additional complexity of installation. However, many solar thermal systems can be integrated into existing gas-boiler systems.

Savings

Solar hot water heating systems make more financial sense in commercial buildings when there is sufficiently high demand for hot water, such as in catering or swimming pools. Generally, solar hot water is more economical in larger systems. Payback periods can be long but the lifetime of the equipment can be even longer.

It is often worth considering whether a solar PV system would be more effective than a solar water heating system, even if the solar electricity were used primarily to heat the  water. The relative financial performance of the two technologies will have to be considered on a site by site basis and you should ask multiple installers for advice if you are unsure.

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Solar thermal atop a building with a swimming pool beneath
How long does it take to install commercial solar thermal systems?

For smaller systems, the installation can take only a few days. Bigger and more complicated installations can take longer than that. 

Disruption during the installation

During installation there is likely to be a period when you do not have hot water, and a (usually) much shorter time when the water supply is disconnected completely.

Can I do this by myself?

Energy storage systems are not a technology that you can install by yourself. You will need to talk to an installer who will assess your needs and evaluate your building before proposing which system could be right for you. Click here to learn more about this.

Solar Thermal in Action
ISKCON Scotland

ISKCON Scotland As part of a significant decarbonisation ISKCON Scotland installed solar thermal panels to supply hot water to a converted old barn used for community functions.

Energy storage

An energy storage system allows you to capture heat or electricity when it is readily available, such as from a renewable energy system, storing it for you to use later.

The most common energy storage systems include electric batteries, hot water cylinders and electric storage heaters. 

In this guide, we will only talk about battery storage systems. 

​This page will explore everything you need to know about energy storage to better understand whether it's an energy saving measure that could work for your organsation. Scroll to learn more, or click the button below to download the full guide in PDF format. 

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Sun
What are the benefits of battery storage? 

Electrical batteries can help you make the most of your renewable generation system. For example, electricity generated during the day by solar PV panels could be stored in an electric battery to be used when your panels are no longer generating electricity. 

A battery can also be used to store electricity bought from the grid at cheaper times of the day, so you can use it at peaks times when electricity may be more expensive. This can save you money if you are on a variable electricity supply tariff. 

Some tariffs also pay you different rates for electricity you export at different times of day, so you can use a battery to wait until the best time to export your surplus generation. 

Is battery storage suitable for my building?

If you have, or plan to have, a renewable generation system supplying your premises then you need to consider how much electricity will be generated when, how much you are likely to use when, and how the two match up. If you have a solar installation that generates during the day and you only occupy the building during the day then you may be able to use most of your generated electricity immediately, rather than exporting it, and there may be little benefit in adding battery storage.

However, if your electricity demand peaks at times of the day when generation is likely to be low then you are far more likely to see a financial reward from fitting a battery. It is very difficult to predict generation, use and the value of storage with complete accuracy, but a rough assessment of the likely match between time of generation and time of use can help you decide whether storage is worth investigating further.

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Electricity monitor
Battery characteristics

There are two different battery technologies that can be used for small scale and short term storage of electricity within a building’s energy system...

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Lead Acid batteries
Lead-acid batteries

These have been used in a range of electricity-storage applications for more than 30 years.

The technology is similar to that used in a petrol or diesel vehicle’s starter battery, but designed specifically for longer term energy storage.

Lead-acid batteries, due to their low cost, are widely used in many larger energy storage applications and especially in applications not connected to the grid where there are no limits on space.

However, you need to replace the batteries several times during the lifetime of a battery storage system. 

Lithium-ion batteries

This technology is increasingly becoming more popular and is currently used in many modern, compact small-scale or domestic electricity storage systems because they are lighter and need less space. Lithium-ion batteries are more expensive than lead-acid batteries but due to their longer lifetime (more than 4000 cycles) they do not need to be replaced as often. 

The second parameter is the charge or discharge power, quoted in kilowatts. This is the maximum rate at which you should charge or discharge the battery.

The third important parameter is the battery lifetime, quoted either in number of charge/discharge cycles or just in years. Lead-acid battery storage units have a lifetime of around five years on average, depending on how the system is used, while lithium-ion systems generally have a lifetime of 10 years or more. 

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Lithium-ion batteries
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Energy storage underneath solar panels on roof
What battery size do I need?

Your battery size depends on a number of factors, including budget and space available, but also the amount of timing of your likely generation and likely electricity use, as well as the electricity tariff structure for both importing and exporting. 

There are a number of electricity battery systems currently on the market and more are likely to appear in the future. The capacity of typical small (domestic-sized) electricity batteries ranges from 1kWh to 8kWh, enough energy to boil your kettle from 10 to 70 times.

Larger “off-the-shelf” units are available for non-domestic use, or you could buy a ‘stackable’ system where you can add multiple smaller batteries, or you can get a bespoke system design. 

 

Indicative costs and savings

The cost will vary depending on the size and type of battery as well as the practicalities of the installation. Here's some indicative costs...

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Installation costs

Will installing a battery save me money?

You are likely to save money from installing a battery alongside a renewable generation system as you will be able to use more of the generated energy to operate your appliances rather than exporting it to the grid.

As you usually pay more to import electricity than you can earn from exporting it, this will reduce your bills. You may be able to increase this saving by choosing a variable tariff and changing when you charge and discharge the battery to take advantage of the varying prices offered. 

Carbon savings

Installing a battery will not directly reduce your carbon dioxide emissions as it will not reduce the total amount of electricity you use.

In fact, as some energy is lost in charging and discharging the battery, your total consumption is likely to increase slightly. However, fitting a battery does have significant indirect benefits by enabling the installation of additional renewable generation systems without putting extra strain on the network.

There is currently no appropriate and accepted methodology for quantifying this benefit and so it cannot be used when calculating your carbon footprint, but it is a very real benefit nonetheless.

How long does it take to install commercial battery storage?

The installation time can vary depending on the complexity of the installation and the size of the battery. Typically, for smaller systems, it takes just one day.

Disruption during the installation

No major disruptions are expected during the installation of battery storage systems, apart from disconnection of the electricity supply for a short period.

Can I do this by myself? 

Energy storage systems are not a technology that you can install by yourself. You will need to talk to an installer who will assess your needs and evaluate your building before proposing which system could be right for you. Click here to learn more about this.

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Energy storage batteries
Energy Storage in Action...

See below for a list of real-life examples of energy storage installations in charities, social enterprises and community organisations across the UK...

Peedie Kirk United Reformed Church

Peedie Kirk United Reformed Church in Kirkwall, Orkney received funding to install solar PV panels and battery storage. The Kirk wanted to use as much of the energy generated by the solar panels as possible and installed battery storage so that they could save excess energy to be used at a different time. The members estimate that they can produce 1750kw each year from a 6kw solar PV system combined with 7.5kwh of battery storage.

Alford and District Men’s Shed (ADMS),

Alford and District Men’s Shed (ADMS), a community building in rural Aberdeenshire, installed a whole energy system powered by renewable energy. It includes solar PV, air source heat pumps, a thermal store, batteries and controls. Funding of £14,820 was used for technical assistance for an options appraisal, design specification and procurement to identify the best options, with £84,875 received to cover the actual works. The system enables the members to maximise the on-site use of the energy generated by the solar PV and to optimise the use of each component.

Solar PVs

Solar electricity panels, also known as photovoltaics (PV), capture the sun’s energy and convert it into electricity that you can use in your building.

By installing solar panels, you can generate your own renewable electricity.

​This page will explore everything you need to know about Solar PVs to better understand whether it's an energy saving measure that could work for your organsation.

Scroll to learn more, or click the button below to download the complete guide in PDF format. 

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Man on roof installing solar PV
How do solar panels work?

A solar PV panel consists of many cells made from layers of semi-conducting material, most commonly silicon. When light shines on this material, a flow of electricity is created.

The cells don’t need direct sunlight to work and can even work on cloudy days. However, the stronger the sunshine, the more electricity generated.

Solar PV systems are made up of several panels, with each panel typically generating around 400W of power in strong sunlight in the form of direct current (DC) electricity. 

Are they right for my building?

Solar panels can be designed to fit the space you have, accommodating chimneys and unusual roof shapes. A south-facing pitched roof is ideal for generating the most electricity from the sun, but panels facing east or west can also work well. Panels can also be mounted on frames on a flat roof, but north-facing pitched roofs aren’t recommended.

Consider whether your roof is shaded by any nearby buildings, trees or chimneys, as this will reduce the performance of your system. Limiting the impact of shading will be a key concern for your installer. Sometimes shading is unavoidable and, in this case, your installer may suggest a number of solutions to maximise output from your given space.

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Solar panels on a building
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Man installing solar PV on roof
Do I need permission?

Planning permission is not usually required for small-scale PV installations (less than 50 kWp). However, there are exceptions (for example, on listed buildings, buildings in conservation areas or national parks). Larger systems up to one megawatt may also be considered permitted development but additional criteria apply. You should always contact your local planning authority for advice before proceeding. 

You should also check with your insurance provider to make sure your policy covers your solar PV system or to make any adjustments needed. It’s good to get confirmation of this in writing.

 

A small 3.5kWp solar PV system, such as you might see on the roof of a house, will take up around 20m2 of roof space, which is the same as about two car parking spaces. It would typically be made up from around 15 panels and would generate around 2,500kWh per year, depending on location and system design.

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Benefits of Solar PV
How much does it cost?
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Installing solar PV on roof

 

A typical small-scale UK installation of 3.5kWp, mounted on a pitched roof, will cost around £7,000. This cost includes: 

•    The inverter, generation meter, panel-mounting system and wiring.
•    The cost of labour for supplying, installing, connecting and registering the system.
•    Scaffolding, which is needed for most pitched roof mounted systems.

Larger systems are usually less expensive per installed kilowatt.

How much does it save?
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Person putting money in piggy bank in front of solar PV

 

The typical energy bill savings of a solar PV system differ depending on the size of the system you need or can accommodate, how much electricity you need daily, when you use it and what you pay for your electricity. 

With the recent increase in the cost of electricity, the payback period for solar PVs has become considerably shorter, which can make installing solar PV a smart long-term financial investment.  Payback periods can be less than 10 years in many cases. The PV panels should typically last around 40 years.

How long does it take to install?
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Two people installing solar panels

 

Installation can take from one up to several weeks, depending on a number of different factors such as the size of your system, as smaller installations take less time to complete than larger ones, and the type of your roof and its complexity, as installations on flat roofs tend to be quicker than those on pitched roofs. 

For the most part, solar PVs can be installed on your building with minimal disruption and your organisation can continue its activities throughout the duration of the installation. 

Can I do it myself?
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Person looking at plans on paper notice board

 

Solar panels are not a technology that you can install by yourself. You will need to talk to an installer who will assess your needs and evaluate your building before proposing which system could be right for you. Click here to learn more about choosing the right installer

Solar PV in action...

See below for a list of real-life examples of Solar PV installations in charities, social enterprises and community organisations across the UK...

Duns Swimming Pool

Duns Swimming Pool in Langtongate, Duns received £79,920 to install an array of solar PV panels. Recipients said that the system has generated a cumulative benefit of 50 MW of electricity, which is estimated to have reduced the daytime consumption by approximately 50% while saving 10,000 kg of C02.

Oakwood Tourism and Crafts

Oakwood Tourism and Crafts, a community-owned shop supporting local arts and crafts businesses, has solar PV installed on its premises. The owner of the building, Sunart Community Company, received £11,388 towards the cost of installing a 4kw solar PV system and a 5kw battery storage.

Eaglesham Bowling Club

Eaglesham Bowling Club received over £4,000 towards the cost of the solar PV installation, which was 60% of the total costs. The club found an installer on the Microgeneration Certification Scheme register. The solar PV system was estimated to generate around 70,713 kWh and offset around 67,177 kWh over its lifetime (25 years), with carbon savings of 14 tonnes. It is also expected to save the club around £13,261 in energy bills over the same period. Initial savings have paid for increased energy bills. 

Loch Ness Hub

Loch Ness Hub, a one-stop shop for information, tours and tickets for attractions in the area, installed a 5.2kWp solar PV array on the building’s roof. A 7kW air source heat pump was also installed to provide heating.

Gloucester Cathedral

Gloucester Cathedral has 150 solar panels on the nave roof, generating around 25% of the cathedral’s energy usage. The cathedral ran a “sponsor a solar panel” scheme, which raised about half the funding for the panels and their installation. Preparation involved the development of an innovative and light touch fixing method by a Cathedral Architect and the gathering of evidence that the solar panels would not be visible from various sites in and around Gloucester.

University College London

University College London has installed 600 square metres of solar panels on buildings across its campus to help generate more of its own energy from renewable sources. The panels produce around 120,000 kWh every year, reducing UCL’s carbon emissions by more than 28 tonnes per year. 

Post-installation support

 

This section includes guidance on steps charities and social enterprises can take after installing energy measures, including any support they can receive from the contractors or other advice bodies.  

Post-installation checklist

Following the completion of works, you should:

•    Make sure you fully understand how to use a newly installed system. The installer should also ensure this, as well as handing over any manuals, but the level and detail of handover varies between installers.

•    Collect and file invoices and any Microgeneration Certification Scheme (MCS) or TrustMark certificates, building regulations notifications, planning consent notifications etc. 

•    Keep your commissioning certificate and warranty details in a safe place.

•    Get a post-installation Energy Performance Certificate (EPC) – see EPCs for business premises below. 

•    Keep a note of the installer’s contact details.

•    Know when to expect contact about annual servicing.

EPCs for business premises

•    An EPC rates how energy efficient your building is using grades from A to G (with ‘A’ the most efficient grade) and is required if you wish to sell or rent your property for example. 

•    If you get any energy saving measures retrofitted in your property that will not be visible, such as wall, floor or loft insulation, it is very important to keep evidence of this work. Take photos before and after installation, keep receipts of materials and builders’ invoices and building warranty plans. 

- If an EPC surveyor cannot visually see the measure because it’s inaccessible, they will need to see documentary evidence of the work undertaken in order to validate the EPC.

- If you do not have evidence of retrofit insulation, this insulation cannot be factored into the EPC rating and will be ignored. Instead, the level of insulation will be assumed based on the building’s age. This may significantly affect the EPC energy rating and the rating may not be as high as it could be.

Remember, you can also download a full PDF guide to the Procurement Pathway via the button below. 

Feeling inspired?
The Energy Resilience Hub

If you're interested in learning more about the role social investment can play in increasing energy resilience for charities and social enterprises, check out the Energy Resilience Hub. Featuring case studies, blogs, events and more, this hub has been designed to help your organisation explore how repayable finance can and has helped to finance energy saving measures. 

Advice providers

 

This section includes a list of energy efficiency and retrofit advice providers in the UK.

You can browse via the interactive map, filtering your search by location and support offered to find the advice provider most-suited to your organisation. 

If you're an accredited advice provider of energy efficiency and retrofit services and would like to be listed here check out our Advisors page or email us to find out more. 
 

Showing 5 results
Northern Ireland North West North East East Midlands East of England South East Scotland Wales South West West Midlands Yorkshire and the Humber London

Local advisors available

National advisors available

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361 Energy

361 Energy CIC is a not-for-profit community interest company that is based in North Devon and Torridge. Working across all business sectors including Agricultural, Manufacturing, Hospitality, Public sector, Education, Care and Voluntary community and Social Enterprise.
Contact

Act On Energy

We may have got energy in our name – but it’s people at the heart of our organisation. Because our vision of eliminating fuel poverty and reducing carbon emissions is good for everyone – and our planet.
Contact

CREW Energy

CREW Energy is a community energy group based in south-west London that cares about making the capital a more resilient and sustainable place to live.
Contact

Severn Wye Energy Agency

Welcome to Severn Wye. Energy, sustainability and wellbeing now, and for the future. We are a charity working across Wales and its English border counties towards a world where natural resources are used sustainably , communities are resilient against inequality and climate change does not threaten...
Contact
Contact

Choosing the right installer

 

Once you’ve decided to go ahead with some energy improvements to your building, you’ll want to find an installer you can trust to do the job. Your installer should be able to advise you on the most appropriate technology, size and specification of system to suit your organisation and your energy needs.

Here’s our advice on what to look for...

Find a fully qualified and reputable installer, ideally certified by a relevant industry accreditation body. 

See here for a list of accreditation schemes providing certified installers in your area. 

Get at least three quotes from three different installers before signing a contract. 

Beware of heavy-handed sales techniques, such as pressure to sign on the day, high prices with large discounts for signing on the spot, or bogus monitoring scheme discounts. Don’t compare installers on cost alone – the cheapest may not be the most appropriate. See below for more information on how to review installers’ quotes and what to ask the installers when reviewing their quotes. 

Check out the installer’s previous work either by asking them directly or on their website.

Also check any available customer reviews and testimonials on Google reviews, on Trustpilot etc. 

Check the maintenance requirements of your system and any post-installation support the installer is offering. 

Check what guarantees the installer will provide you for the quality of their work and the products they will install. 

Guidance on how to review installers’ quotes

We recommend checking your quotes over...

Project management

Will the installer project manage the whole job, or will you need to arrange and pay for other trades like electricians, scaffolders, plumbers or groundworkers?

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Project manager working at desk
Commissioning

What level of commissioning and handover is included? All certified installers must commission systems once fully installed to make sure they’re fit for purpose, so this should be included in the price, but different installers will offer different levels of support during the handover phase. 

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Someone working on a boiler
Payment terms

 What payment options are available?

Your deposit shouldn’t be more than 25 per cent of the full cost. You should check that this will be protected with insurance.

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Someone working out finances at desk
Product specification

What are the specifics of the system, including size, estimated electricity generation, efficiency values and maintenance cycles? You will need to do this to ensure the proposed system meets your requirements, but also to allow you to make comparisons between different installers’ quotes.

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Lightbulbs with various energy saving measures surrounding them
14 Questions to ask your installer

 

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14 questions, 1.   Are you certified with any relevant industry accreditation bodies? 2.   How experienced are you in installing the systems of this type in buildings of this type? 3.   What performance can I expect from my new system? 4.   What maintenance requirements will my new system have?

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Note - 5. Is this a final and fixed price?
It’s essential the installer visits your property and carries out an inspection to understand your needs. Some installers may give an indicative quote before a site visit and then an amended and fixed price quote afterwards. Often an installer will quote based on certain assumptions, even after a site visit, and then charge extra for unforeseen complexities. The installer should be able to provide a list of circumstances where an additional charge may be added.

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Accreditation schemes and how to find an installer
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Solar panels installer
Finding an accredited installer...

Accreditation schemes provide standards of quality for the work of an installer. They are a way for the installers to demonstrate competence and provide assurance and confidence to their clients for the high standards of their outputs. Accreditation schemes are not a legal requirement, but they are intended to ensure a high standard of installation work. Some funding schemes require that an accredited installer is used.

There are the two main accreditation schemes in England for the technologies covered in this framework.

You can search for a certified installer in your local area using the online tools provided on their websites. Click the buttons on each listing and use their directories to find an accredited contractor near you.

TrustMark

TrustMark is the only UK Government-Endorsed Quality Scheme for improvements carried out in and around a property. Since 2005, they have been working to help drive-up standards across the industry and improve the protection offered to customers when having work done. TrustMark help customers find tradespeople who are skilled, trained and competent to carry out the work needed.

Technologies: Solar PV, battery storage, solar thermal, heat pumps, heating controls, lighting, wall and roof insulation. 

Locations covered: All of the UK. 

Microgeneration Certification Scheme (MCS)

MCS is a standards organisation, a mark of quality. They certify low-carbon products and installations used to produce electricity and heat from renewable sources. In addition, they create and maintain standards that allow for the certification of products, installers and their installations. Using an MCS-certified installer ensures that equipment meets good standards of performance and that installers are technically safe and competent. Certification is available for electrical systems up to 50kW and heating systems up to 45kW, but you could opt to use an MCS registered installer for installations larger than this.

Technologies covered: Solar PV, battery storage, solar thermal, heat pumps.

Locations covered: All of the UK. 

 

You can also speak to other organisations in your area that have successfully installed the measures you are exploring to seek more recommendations for installers in your area that may not be listed on either of the directories above. 

Energy saving measures

On this page, you'll find comprehensive guides to each of the seven energy saving measures included in this framework. 

Each section will cover key information to help you understand which would be most suitable for your building, including: 

  • What it is
  • How it works
  • How much it's likely to cost 
  • What the disruption of installation is likely to be
  • Whether it's something you can do yourself or not 
  • Examples of where it's been installed before for energy efficiency   

You can also download each guide in PDF format for sharing with colleagues (although for obvious reasons we don't recommend printing these documents!) 

Energy Saving Measures

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Someone securing solar panels to the top of a building
Solar PVs

A solar PV panel consists of many cells made from layers of semi-conducting material, most commonly silicon. When light shines on this material, a flow of electricity is created.

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Energy storage underneath solar panels on roof
Energy storage

An energy storage system allows you to capture heat or electricity when it is readily available, such as from a renewable energy system, storing it for you to use later.

The most common energy storage systems include electric batteries, hot water cylinders and electric storage heaters.

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Solar thermal
Solar thermal

Solar water heating systems, or solar thermal systems, use energy from the sun to warm water for storage in a hot water cylinder or thermal store. Because the amount of available solar energy varies throughout the year, a solar water heating system won’t provide 100% of the hot water required...

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Conventional heating boiler
Conventional heating

In this section, we will talk about condensing boilers, electric heating and how to improve your central heating systems.

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Lighting
Lighting

Most buildings require artificial lighting to some extent, and it's crucial to ensure that the lighting provided is of good quality and tailored to the specific tasks and occupancy of the building.

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Heat pump
Heat pumps

If you’re looking to reduce the carbon emissions associated with heating or cooling your building, then a heat pump could be a good option. However, it’s important to understand the different types of heat pumps, their applications, financial aspects, and ongoing operational and maintenance...

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Insulation
Insulation

If you occupy premises that need to be heated, then improving the insulation levels can help to reduce the heating demand, which in turn will cut your energy bills and emissions.

Getting started

What is energy efficiency?

Energy efficiency is one of the easiest and most cost-effective ways to tackle the climate emergency. It refers to the use of less energy to perform the same task or produce the same result. By reducing the energy use, we reduce the amount of fossil fuels burned to generate energy.

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What is energy efficiency?
What is low-carbon energy generation?

To reach net zero we’ll need to phase out oil and gas energy systems to reduce our dependency on fossil fuels, replacing them with renewable, low carbon technologies. Low-carbon technologies are systems that help to reduce carbon dioxide emissions from energy generation.

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Low carbon
Why do non-domestic buildings need energy efficiency improvements and low-carbon technologies?

In an effort to reduce carbon emissions and contribute to the fight against climate change, we need to find sustainable, low-carbon ways to provide energy to our commercial buildings and improve their energy performance. 

Energy efficiency upgrades such as installing roof or wall insulation or low-carbon technologies like heat pumps or solar PVs can help your organisation reduce energy usage and, therefore, carbon emissions. They can also help reduce energy bills, and attract new customers by demonstrating your innovative and responsible approach, ultimately helping your organisation maintain a competitive advantage locally and globally.

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House with EPC rating
How can you benefit from energy efficiency improvements and low-carbon technologies in your building?

By making energy efficiency improvements and installing low-carbon technologies, you can: 

•    Have a more comfortable work environment.
•    Reduce your utility bills.
•    Increase profitability.
•    Reduce exposure to future energy price rises.
•    Reduce your organisation’s carbon footprint.
•    Maintain or improve property value (if you are the building owner).

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Energy efficiency ratings
How to start retrofitting

1. Understand your energy usage

You can start by reviewing your energy bills and meter readings to understand your building’s overall energy performance and identify any spikes in energy use. This can be compared with previous years to build a picture of seasonal energy use and annual energy costs.

You can also...

Ask your energy supplier to have a smart meter or an advanced meter installed.

Large businesses will have meters that measure the consumption every half hour and, in many cases, charge differently for use at different times or at different levels. Many small businesses do not have this as standard and will need to ask for a smart meter or an advanced meter to benefit from the insight that half-hourly readings can give.

Smart meters measure how much gas and electricity you’re using and can send those readings via a remote connection to your energy supplier. They come with a display screen to help you visualise your energy usage and support you to reduce your energy consumption. 

What are the benefits of smart meters? 

  • Smart meters mean an end to inaccurate bills. As your energy supplier will have an accurate reading of your energy use, you will only ever have to pay for your precise usage rather than working with estimates.

  • They also support you with reducing your energy consumption. When you can see and understand how you’re using energy, it helps you manage that, meaning lower bills and a lower carbon footprint too.
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Smart meter

Consider having sub-meters installed.

Sub-meters are separately installed meters that measure the individual consumption of a specific part of your building or an energy load i.e. lighting, lifts, plugs etc. 

What are the benefits of sub-meters? 

  • Sub-meters give a more detailed picture of your energy consumption, allowing you to better understand where energy efficiency opportunities exist. 
  • They also support you in reducing your energy consumption, carbon emissions and energy costs.
  • They can separate out your energy consumption from any other organisations if you are sharing a single supply for a building or estate. 
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Sub Meter

2. Review your energy contract 

Before signing an energy contract, contact your energy supplier to understand what tariffs they provide and compare what they offer with other providers. Consider using a specialist energy broker to negotiate a better long-term rate. 

It is important to note that energy suppliers must only work with third party intermediaries, such as energy brokers, who are registered with a qualifying alternative dispute resolution (ADR) scheme. According to the independent regulator, Ofgem, there are currently two providers of an ADR scheme for microbusiness – the Ombudsman Services and the Utilities Intermediaries Association

While businesses pay the standard VAT rate (20%) on their energy there are exceptions. For instance, charities pay 5% VAT on fuel and power if they are for residential accommodation, charitable non-business activities, and small-scale use (up to 1,000 kilowatt hours of electricity a month or a delivery of 2,300 litres of gas oil). Additionally, if less than 60% of the fuel and power is for something that qualifies, 5% VAT applies to the qualifying part and the standard rate on the rest.

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Contract

3. Assess building performance

In England and Wales, privately rented non-domestic buildings must legally have an Energy Performance Certificate (EPC) rating of ‘E’ when:

•    they are being sold;
•    they are being let to new tenants;
•    an existing tenancy is renewed;
•    the heating, cooling or ventilation systems are retrofitted. 

EPCs can help you understand the energy performance of your building, as well as identify areas for improvement. EPCs provide a rating from ‘A’ to ‘G’, with level A being the most efficient. Ratings are calculated based on construction materials, heating systems, insulation, and other factors. EPCs can only be done by certified commercial assessors and are valid for 10 years once issued. It costs around £150 to get an EPC for small buildings, with greater costs for larger and/ or complex buildings.

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EPC rating

4. Understand the practical limitations 

Building owner Vs renter. 

If you are a renter, it is likely that you are unable to carry out larger energy efficiency improvements and low-carbon technology installations, without the full support and engagement of your landlord. However, many energy upgrades will increase the value of a property, so don’t be afraid to ask you landlord if they’re interested.

Listed and historical buildings

Retrofitting or installing low carbon technologies on listed buildings or buildings in conservation areas can be challenging and costly due to the specific skills and materials required, as well as additional permissions required, and sometimes will not be permitted at all. It is important to ensure that listed buildings are treated appropriately with the right retrofit measures or technologies selected based on the construction and use of the building, to ensure that the most cost and energy efficient approaches are implemented. 

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high street in England
Some useful definitions...

Kilowatts (kW) are a unit of power. Power is the rate at which energy is generated or used.

Some technologies i.e. PV arrays are usually described in terms of their peak output in kilowatts or kWp. This is the amount of electricity they will produce continuously in optimum conditions. 

Kilowatt Hours (kWh) are a unit of energy. Energy is a measure of how much power is used by something over a period of time.

Energy consumption expressed in terms of kWh doesn't often mean much unless you also know the length of the period that the kWh were measured over.